FAQ

  • How to drive an e-bikes?

    Italmoto e-bikes simply increase your biking strength. You can use them as a normal bike, but climbs are no longer a problem.

  • E-bikes are electric motorcycles, right?

    No, electric motorcycles use a throttle to give power. Italmoto e-bikes are pedal assisted; it means that the strength on the pedals regulates the level of assistance. Driving an electric pedal assisted bicycle is incredibly intuitive: anyone will immediately feel at ease.

  • Where can I ride?

    Several trails and cycle paths allow access to e-bikes. Speed limits for e-bikes may vary by country, region or city. For more information, check with local authorities.

  • Do electric bicycles need a license or homologation?

    Several trails and cycle paths allow access to e-bikes. Speed limits for e-bikes may vary by country, region or city. For more information, check with local authorities.

  • What is the maximum speed?

    For specific top speed it’s necessary to check specifications of each bikes and the availability on the market; maximum speeds range from 25kmh to 45kmh.

  • Which accessories are well matched?

    Most of our e-bikes are already equipped with accessories such as mudguards and racks. Other accessories are available on our ecommerce or at resellers

  • How many levels of pedal assistance are available?

    Pedal assistance levels vary by model, from 5 to 9 PAS

  • Why are there multiple assistance levels?

    Cyclists don’t always need the same assistance level. Less assistance increase battery life, but you can always use more to accelerate or climb hills.

  • What is the watt-hour?

    Watt-hour is a measure of battery capacity. It can be considered as the “capacity of the petrol tank”.

  • What is the driving range?

    Generally, the range varies from 30 to 80km depending on the energy mode used, the soil and other driving conditions such as load and wind.

  • How do you activate / deactivate the battery?

    Some models have a power switch on the battery side as an on / off control for the entire system, others models has a key that activate, deactivate and remove the battery.

  • How long does it take to charge the battery?

    About 3-5 hours, depending on the level before charging.

  • How do I charge the battery?

    The battery charges like a personal computer or mobile phone. Simply plug charger into a socket and connect it to the battery. All Italmoto e-bikes do not require remove the battery while charging, but it is always an available option. The battery side lights indicate that it’s fully charged.

  • Is the battery waterproof?

    Yes.

  • Can I lock the battery?

    Yes, the battery is locked to the bike trough a key.

  • Does pedaling charge the battery?

    No, the Italmoto engines are not rechargeable by pedaling. Most rechargeable motors return a small energy amount to the battery, while sacrificing a lot in terms of efficiency.

  • Are spare batteries available?

    Spare batteries are available from the Italmoto service center or your local dealer.

  • Do the lights still work even though the battery is low?

    Yes. The battery management systems stop assisting engine when the residual capacity reaches a certain level, but it’s still enough to power the lights.

  • What warranty is there?

    The Italmoto warranty has a duration of two years.

  • What assistance is needed?

    Maintenance is practically identical to that of any other bicycle. Lithium-ion batteries perform better at room temperature; The battery may discharge if left outside in extreme temperatures, so it is recommended to store it inside.

  • Where can e-bikes be serviced?
  • Where can I buy one?

    At Italmoto certified e-bike retailers.
    Search for the nearest retailer